Case Study
OCP Holding
Services provided: Operating Model, Institutional Diagnosis and Industry Analysis, Process Re-engineering, Delegation of Authority, PMO Setup and Execution Support, Restructuring and Organizational Development, Management Dashboards, Change Enablement
Strengthening the corporate centre to support regional scale at OCP Holding
The Challenge
As OCP Holding expanded rapidly across the MENA region, the scale and diversity of its operations increased significantly. With logistics, manufacturing, and marketing, sales, and distribution entities operating across multiple markets, the need for stronger coordination and more consistent support services became increasingly important. To sustain growth and ensure affiliates could remain focused on their core activities, OCP Holding identified the need to redesign its Corporate Center and establish shared business systems capable of delivering efficient, high-quality services at scale.
The Transformation
OCP Holding engaged CDS to redefine the role of the Corporate Center and design a target operating and organizational model that would enable effective support to affiliates while improving efficiency and consistency across the Group.
The transformation focused on:
Corporate Center organizational model: Design of the Corporate Center’s role, scope, and structure to clearly define responsibilities, decision rights, and interfaces with operating affiliates.
Shared services strategy: Definition of which functions should be centralized and how shared services would operate to support the Group’s businesses effectively.
Alignment with Group operating model: Ensuring the Corporate Center design was fully aligned with OCP Holding’s overall operating and organizational model.
Building the Foundations
To translate the target model into sustained day-to-day operations, CDS supported OCP Holding in establishing the systems, governance, and execution mechanisms required to run shared services effectively.
This included:
Shared functions business systems: Design of operating, organizational, and management systems for selected shared functions, including standardized processes, roles, and service delivery mechanisms.
Implementation roadmap and PMO setup: Development of a clear implementation roadmap and PMO structure to manage rollout, sequencing, and coordination across the Group.
Implementation support: Hands-on support during implementation to ensure adoption and alignment with the target model.
The Outcome
The engagement strengthened OCP Holding’s ability to support its affiliates through a clearly defined and effective Corporate Center. By streamlining shared functions and standardizing service delivery, the Group achieved economies of scale, improved service quality and consistency, and enabled operating entities to focus on their core business activities. The new Corporate Center model established a scalable foundation for continued regional growth and future optimization initiatives.